Homework Quiz support

Homework Quiz turns this week's vocabulary and times tables into a game. Here are answers to the most common questions. · På svenska

Download: App Store (iPhone and iPad) · Google Play (Android)

Can't find the answer? Email info@divdev.se. Please tell us which phone you have and what happened. We answer in English and Swedish.

Words and practice

How do I add this week's words?

Tap Add this week's words on the start screen. Type or paste one word per line, for example dog - el perro. dog = el perro, dog: el perro or two columns also work. Choose the language, give the list a name and save.

If the foreign language comes first on each line, switch on “… comes first on each line”.

How do I photograph the word list?

Tap Take photo or Choose image when adding words (part of Premium). The app reads the words and skips headings and instructions. Always check the words before saving – the reading can be wrong.

How does the app mark answers?
Why does the same word come back?

A word answered wrongly comes back later in the session until it sticks. The app also remembers which words are difficult and puts them first next time.

Which languages are there?

The app is available in English, German, French, Spanish and Swedish, and you can practise words between any two of them. The app follows your phone's language. To choose another, tap the language button (for example EN) at the top of the start screen.

What maths is there?

Times tables 1–10, one at a time or mixed, division, number bonds to 10, and adding and subtracting to 20. Tap Maths at the top of the start screen.

How do I delete a list?

Tap Delete on the list. The example lists can be deleted the same way and will not come back.

Premium and purchases

What is free and what is Premium?

Free: one word list of your own at a time, plus the example lists, Write and Choose, the 2, 5 and 10 times tables and number bonds to 10.

Premium: unlimited word lists, photo import, practising in both directions, Listen mode and all the maths.

How do I buy Premium?

Tap For parents at the top right of the start screen and answer the sum. This is the parental gate – it stops children from buying by mistake. Premium is a monthly or yearly subscription bought through the App Store or Google Play.

How do I cancel the subscription?

On the start screen: Manage subscription (after the parental gate). Or directly on the phone:

Cancel at least 24 hours before the period ends. Premium lasts until the end of the period. Deleting the app does not cancel the subscription.

I have a new phone – how do I get Premium back?

Sign in with the same Apple ID or Google account you bought with. Tap For parents, answer the sum and choose Restore purchases.

How do I get a refund?

Refunds are handled by the store you bought from: Apple (reportaproblem.apple.com) or Google Play.

Privacy

Where are the words saved?

Only on the phone. There is no account, and we cannot see your lists. If you delete the app the words disappear – unless the phone's backup (iCloud or Google) has saved them.

Is the photo sent anywhere?

No. The photo is read on the phone and not sent. More about how we handle data is in the privacy policy.